CRM Systems

I have sold the following systems:

• vbm 2000
• km 2000
• Microsoft CRM

I have implemented the following systems:

• Zoho
• Sugar CRM together with a partner for customising and programming
• SAP Business One as CRM System together with a partner for customising and programming

On top of the above I have worked as user and manager with the following systems:

• Salesforce
• Goldmine
• Cobra
• Siebel
• SalesLogix

Programming

Basic but working knowledge of HTML, CSS and Javascript

Applications (Selection):

• MS Office
• Filemaker (DBMS)
• File Express (DBMS)
• Spider Writer
• Concept Draw Office Suite (Mindmapping, Project Management, Draw)
• Additionally a large number of small utilities to ease working with a computer

Definition and design of information systems and optimisation of the corresponding processes. A CRM system or Business Intelligence system is also merely aan information system.